Conflict Communication
jacob.leachmanThe single largest source of waste in all of humanity is conflict. Yet conflict is essential for change. The grand challenge of humanity is having appropriate context for conflict and mechanisms for efficient resolution. So why is it that in all of engineering education we never provide formal training on conflict communication and resolution?
In 5th through 8th grades I was selected by my teachers to participate in an experimental peer-conflict mediation program that had just started in my school district. The premise was simple — teach students how to resolve conflicts among their peers and you’ll have less conflict and less need for administrative … » More …